Shipping policy
Shipping Policy — Linthorpe Leather
Processing time
All orders are handmade to order or hand-finished with care, so please allow 3–5 business days for your order to be processed before it ships. During busy periods (holidays, sales) processing may take a little longer — we'll let you know if there's a delay.
Shipping times
Once your order has shipped, delivery generally takes:
- Within Australia: 3–7 business days
- International: 10–21 business days, depending on destination and customs processing
These are estimates, not guarantees — delivery times can vary due to courier delays, customs, or remote locations.
Shipping costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions — any current offers will be shown at checkout.
Order tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
Customs, duties and taxes
For international orders, any customs fees, import duties, or taxes charged by your country are the responsibility of the customer and are not included in the shipping cost.
Lost or damaged parcels
If your order arrives damaged or doesn't arrive at all, please get in touch at linthorpeleather@outlook.com and we'll sort it out with you.
Questions
For anything shipping-related, reach out to us at linthorpeleather@outlook.com.